Last updated: 27 September 2026
At omgcodex (“we”, “us”, “our”), we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit or use https://omgcodex.com/ (the “Website”), contact us, or submit an enquiry through our Get Started form.
We aim to handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) where those laws apply to our activities.
1. Who We Are
The Website is operated by:
Legal business name: [INSERT LEGAL BUSINESS NAME]
Trading name: omgcodex
Website: https://omgcodex.com/
Email: hello@omgcodex.com
Phone: [INSERT BUSINESS PHONE]
Business address: [INSERT BUSINESS ADDRESS]
ABN: [INSERT ABN, IF APPLICABLE]
For privacy enquiries, please contact us using the email address above.
2. What Personal Information We Collect
We only collect personal information that is reasonably necessary for operating our business and responding to enquiries.
When you use our Get Started form, we may collect information you voluntarily provide, such as:
- Your name
- Email address
- Phone number
- Business name
- Information about your business
- Details about your website or project
- Your project requirements, questions or messages
- Any other information you choose to include in your enquiry
We do not ask you to provide sensitive information through the Get Started form.
Please do not submit sensitive personal information, passwords, payment information, government identification numbers, health information or other information that is not necessary for your enquiry.
3. How We Collect Personal Information
We may collect personal information:
- Directly from you when you submit our Get Started form;
- When you contact us by email, telephone or another communication channel;
- When you communicate with us regarding a website, branding, marketing or other service;
- Automatically through your use of our Website, including limited technical information collected through cookies, analytics or similar technologies, where these technologies are enabled.
Where practical, we will collect personal information directly from you.
4. Why We Collect Personal Information
We may collect, hold and use your personal information to:
- Respond to your enquiry;
- Contact you about your requested website, branding, marketing or digital service;
- Understand your business requirements;
- Arrange a discovery or strategy call;
- Prepare proposals, estimates or project information;
- Provide and manage services you request;
- Communicate with you about an existing project;
- Provide customer and technical support;
- Improve our Website, services and customer experience;
- Maintain the security and functionality of our Website;
- Meet legal, regulatory, accounting or administrative obligations; and
- Protect our legitimate business interests where permitted by law.
We will not use your personal information for purposes that are unrelated to the reason it was collected unless permitted or required by law, or where you have otherwise consented.
5. Get Started Form
Our Website currently uses a Get Started form as the primary enquiry form.
Information submitted through this form is used to understand your requirements and allow our team to contact you regarding your enquiry.
By submitting the form, you acknowledge that the information you provide may be used to respond to your enquiry.
We do not sell your personal information.
We do not use the Get Started form to intentionally collect sensitive information.
6. Direct Marketing
If you become a client or otherwise provide consent where required, we may occasionally send you information about our services, offers, updates or other business-related communications.
You can ask us to stop sending direct marketing communications at any time.
You may unsubscribe by using an unsubscribe facility provided in the communication or by contacting us at:
We will process your request in accordance with applicable privacy and spam laws.
7. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to operate our business and provide our services.
Depending on how the Website and our business systems are configured, this may include disclosure to:
- Website hosting and infrastructure providers;
- Website form or communication service providers;
- Email and business communication providers;
- Cloud storage or software providers;
- Analytics, security and website performance providers;
- Professional advisers, such as accountants, lawyers or consultants;
- Contractors or service providers assisting us with a project;
- Government authorities or law enforcement agencies where required or authorised by law; and
- Other parties where you have consented or disclosure is otherwise permitted or required by law.
We only intend to disclose personal information where there is a legitimate business, contractual or legal reason to do so.
We do not sell or rent your personal information to third parties.
8. Overseas Disclosure
Some technology, hosting, cloud, communication and service providers we use may operate outside Australia.
As a result, personal information may be stored, processed or accessed outside Australia depending on the providers used by omgcodex.
These locations may include Australia and other countries in which our technology and service providers operate, including Pakistan where applicable.
Where the Australian Privacy Principles apply, we will take reasonable steps required by applicable law when disclosing personal information to overseas recipients.
Because technology providers and their infrastructure can change, the actual location of data processing may change over time.
9. Cookies and Analytics
Our Website may use cookies and similar technologies to provide essential functionality, understand Website usage, improve performance and help us understand how visitors interact with our Website.
Cookies may collect technical information such as:
- IP address or approximate location;
- Browser type;
- Device type;
- Operating system;
- Pages visited;
- Referring website;
- Date and time of visits;
- Website interactions; and
- Other technical or usage information.
Where analytics or other third-party technologies are used, those providers may process information in accordance with their own privacy policies.
You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect Website functionality.
10. Third-Party Websites and Services
Our Website may contain links or integrations to third-party websites and services, including communication platforms or external websites.
For example, the Website may provide options to contact us through third-party services.
Once you leave our Website or interact directly with a third-party service, that third party’s own privacy policy and terms may apply.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
11. How We Hold and Protect Personal Information
We take reasonable steps to protect personal information from:
- Misuse;
- Interference;
- Loss;
- Unauthorised access;
- Unauthorised modification; and
- Unauthorised disclosure.
Depending on the information and systems involved, security measures may include access controls, secure passwords, authentication controls, software security measures, hosting security and other reasonable technical and organisational safeguards.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
You should also take reasonable steps to protect your own information, including keeping passwords and account credentials confidential.
12. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes and complying with legal or accounting obligations.
When personal information is no longer reasonably required, we will take reasonable steps to delete, destroy or de-identify it, subject to any legal or legitimate business requirements to retain it.
13. Accessing Your Personal Information
You may contact us to request access to personal information we hold about you.
You can make an access request by contacting:
We may need to verify your identity before providing access to personal information.
In some circumstances, applicable law may allow or require us to refuse access to particular information. If we cannot provide access, we will explain the reason where we are legally permitted to do so.
14. Correcting Your Personal Information
We aim to keep personal information accurate, complete and up to date.
If you believe information we hold about you is inaccurate, incomplete, out of date or misleading, please contact us and request a correction.
You can contact:
We will consider and respond to reasonable correction requests in accordance with applicable privacy laws.
15. Privacy Complaints
If you believe we have mishandled your personal information or breached an applicable privacy obligation, you may make a privacy complaint to us.
Please contact:
Privacy Officer
omgcodex
Email: hello@omgcodex.com
Please provide enough information for us to understand the issue, including what happened and, where possible, when it occurred.
We will review your complaint and take reasonable steps to investigate and respond.
We encourage you to contact us first so that we have an opportunity to address your concern.
16. Complaints to the Australian Privacy Regulator
If you are not satisfied with our response, or you believe your privacy complaint has not been appropriately addressed, you may contact the Office of the Australian Information Commissioner (OAIC).
The OAIC is Australia’s independent privacy regulator.
You can find information about making a privacy complaint through the OAIC’s website:
17. Children’s Privacy
Our Website and services are intended primarily for businesses and business owners.
We do not knowingly collect personal information from children where such collection is not reasonably necessary.
If you believe a child has provided personal information to us unnecessarily, please contact us so that we can review the situation and take appropriate action.
18. Data Breaches
We take reasonable steps to protect personal information against unauthorised access, disclosure, loss or misuse.
If an eligible data breach occurs and we are subject to Australia’s Notifiable Data Breaches (NDB) scheme, we will take the steps required by applicable law, which may include assessing the breach, notifying affected individuals and notifying the OAIC where required.
19. Anonymity and Pseudonymity
Where practical and lawful, you may interact with us anonymously or using a pseudonym.
However, for certain services, enquiries, contracts, payments or other business activities, we may need sufficient information to identify you and provide the requested service.
If you choose not to provide information that is reasonably necessary for a particular service or enquiry, we may not be able to respond or provide that service.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to:
- Our services;
- Our Website;
- Our information-handling practices;
- Technology and third-party service providers; or
- Applicable privacy laws and regulations.
When we make changes, we will publish the updated version on this page and update the Last updated date above.
We encourage you to review this Privacy Policy periodically.
21. Contact Us
If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
omgcodex
Email: hello@omgcodex.com
Phone: [INSERT CURRENT BUSINESS PHONE]
Address: [INSERT BUSINESS ADDRESS]
ABN: [INSERT ABN, IF APPLICABLE]
Privacy enquiries: hello@omgcodex.com
Effective date: 27 September 2026